Well, howdy, neighbors! Ol' Vinny's got a little reminder for y'all, and it's an important one!
Our hardworking staff follows the community's established guidelines when processing payments and assessing late fees. They're just doing their jobs and following the rules, so let's make sure we're treating 'em with the kindness and respect they deserve.
Now, Ol' Vinny knows money matters can sometimes ruffle a few feathers, but there's no call for rude or abusive language or threats toward our staff. That kind of behavior simply won't be tolerated around these parts!
A little patience and a whole lotta respect go a long way toward keeping our accounts accurate and our community the friendly place we all call home.
Much obliged, neighbors!
Your ol' pal, Vinny!
Now, enough of my jawin'! Let's mosey on into this week's newsletter. I've got a fresh batch of letters from your fellow neighbors waiting just below!
Community Safety Reminder: Beware of Fake Voicemail Scams
Neighbors, please be alert for emails or messages claiming you have a voicemail. Scammers may use fake audio players or “Play Voicemail” buttons to lead you to a fraudulent Microsoft sign-in page and steal your personal information, even without asking for your password.
How to Protect Yourself
Think Before You Click: Avoid unexpected voicemail links or attachments, especially from unknown senders.
Check Before Signing In: Never enter your password on an unfamiliar website or a page opened from a suspicious message.
Check Your Account: Review your Microsoft account activity and connected devices for anything you don’t recognize.
Add Extra Protection: Use passkeys or multifactor authentication (MFA) when available.
Remember: If a voicemail notification seems unusual, don’t click the link. Delete the message, or ask a trusted family member or technology professional for help.
Community Highlights
Lots of progress around the community! Pool, spa, and court improvements are complete, along with new signage and fans. The billiards room is open, the foam roof is finished, and the new flagpoles and flag outside the Rec Center are complete!
Street signs are 65–70% complete, manhole work is nearly finished, and dog park drainage improvements continue.
The reserve study is halfway complete, with approximately $3,150 saved by our maintenance crew doing the Bathhouse 5 water heater and weed control.
Recent storms resulted in the loss of three trees, but community projects continue to move forward!
Have You Activated Your HOA Owner Portal?
Thank you to the more than 1,100 owners who have activated their CondoWeb accounts!
If you haven’t activated yours yet, don’t miss out on the convenience of checking your account balance and keeping your contact information up to date.
Follow the instructions in the email to create your password and complete your registration.
Thank you for helping keep our community connected!
Mailed Your Payment? Check Your Owner Portal
Please remember to log in to CondoWeb 10–14 days after mailing your HOA payment to confirm it has been received and credited correctly.
The owner portal makes it easy to review your account balance.
If you own multiple properties and pay your dues with one check, please check each property’s account to ensure the correct amount has been applied to each home.
If a payment is missing or credited incorrectly, contact the HOA office so we can investigate and help resolve the issue.
Quarterly Assessment Due Dates
Quarterly assessment payments are due:
January 1
April 1
July 1
October 1
Payments not received by the 15th of the month are considered late, and late fees are assessed on the 16th in accordance with Item 6.10 of the CC&Rs.
I happened upon a delivery driver from a restaurant the other night, he was delivering one meal and was lost. The thing is, he did not have a complete address, the phone number was disconnected, and he only had first name and last initial. How is it the guard let him in? They should verify, especially since it was a single delivery. Thank you
V
Answer:
Well, pardner, you're right as rain! Our front gate oughta be doing a better job of checking who's coming through, especially when it comes to deliveries. We can't have folks wandering around Venture Out like a lost tumbleweed! Ol' Vinny will be saddling up and getting on this pronto. Thanks for bringing it to my attention!
Question:
Shout out to Venture Out Social Email Updates!!
I appreciate this sort of communication on a regular basis so it reminds us of events coming up. It tells us all the specifics and it’s timely communication!! Thank you to those of you that put this together and send it out regularly. I know it takes time and coordination.
My recommendation is that we replicate this type of timely communication in all areas of VO activities, projects, changes, etc. that don’t currently have it.
That way we all will know what’s going on and if something is going to change or has changed it just helps the communication.
It would be helpful to use paper for those who are not tech-savvy and for those that are Facebook and website, so we don’t find out when we go to use the service that something is out of service or got removed got changed or rules got changed or anything like that that’s miscellaneous. I’m sure some groups are responsible for these areas. I’m newer to the park, so forgive me if it’s known by everyone else, but I do tend to follow everything and haven’t seen some of these things happening in many circumstances this year.
Thanks VO for the communications you do share (paper, social media and email. I read the monthly insights and met the gentleman who’s responsible for putting it together the other day, big shout out to him I really enjoy reading that each month, it’s part of the overall social activities that are being communicate via various forums that allow all of us that are more tech savvy to have it on our phones or those that aren’t as tech savvy, they can have it on paper.
Thanks again!
V
Answer:
Well, howdy! You've sure put a little extra sunshine in Ol' Vinny's day! Much obliged for those kind words about Venture Out's communications. Our hardworking staff puts a whole lotta time and elbow grease into getting that information out to folks, and making sure it's accurate to boot! It takes some mighty fine teamwork to keep all those ducks in a row. We sure appreciate you tipping your hat to the folks working behind the scenes!
Question:
It comes up constantly as to how many VO residents are from each province or state. Back in 2018, it was published, and it would be great to have a yearly, if not monthly, listing. Everyone.
V
Answer:
Well, pardner! Now that's a mighty fine question! It sure would be interesting to see where all our Venture Out neighbors hail from. Ol' Vinny will have to mosey on over and bend the ears of the folks who keep track of that information. Might even be something we can rustle up for the website! Give this old cowboy a little time to do some digging, and I'll circle back with ya once I know more. Much obliged for the suggestion!
Question:
Do you actually have a southern accent. Your updates or letters always make me feel like a child. I won’t be reading them anymore.
V
Answer:
Well, I’ll tell you what, my daddy lived the cowboy life, and his daddy before him did too! My pack's been roaming these Arizona deserts for generations, so this ol' cowboy twang is just part of who I am!
Now, I'm sorry if my little bit of humor rubs you the wrong way. That surely ain't my intention. We get a whole heap of emails every week from folks who tell us how much they enjoy a little laughter sprinkled into their day. Life's too short not to share a chuckle now and again!
Ol' Vinny knows you can't please every cowpoke on the trail, but I sure do appreciate you taking the time to write in. Happy trails, neighbor!
Question:
Why are some of the new street lights dim with no traffic, and others aren’t? Is there a problem with those that don’t?
V
Answer:
Well, howdy! Nope, not a thing wrong with those lights! Ya see, the ones that stay bright were installed a few years back, and they're powered by good ol' electricity. They just shine away at the same brightness all night long.
Now, those fancy new solar lights are a different breed of horse! They automatically dim down when nobody's nearby to conserve that precious battery power. Pretty clever little contraptions, if ya ask Ol' Vinny! So don't you fret, everything's working just as it should!
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